Alabama Unemployment Eligibility Requirements

Get the Alabama unemployment eligibility requirements. Find out how to file your unemployment claim in Alabama online or by phone using the information below. If you still have questions or issues about applying for Alabama unemployment benefits then contact the Alabama unemployment office.

Filing A Claim For Alabama Unemployment

You can file a new claim or reopen an existing Alabama unemployment claim that was filed within the past year. Weekly Certifications for benefits may be filed online or by telephone.

You cannot file a claim online if:

  • You worked outside the state of Alabama within the past 18 months
  • You filed a claim against a state other than Alabama in the past 12 months
  • You worked as a merchant seaman in the past 18 months
  • You worked for the federal government within the past 18 months
  • You are currently outside the USA
  • In the above circumstances, you must call Alabama Unemployment Compensation Telephone Claims at 866-234-5382 to determine your filing eligibility. Office hours are 7am to 4:30pm.

Before filing your claim you must have the following information available:

  • Your Social Security Number
  • Your work history for the last 18 months, including your employers' business names, addresses, telephone numbers, and dates of employment
  • Your alien registration number, if you are not a U.S. Citizen
  • Copy #4 of your DD Form 214, if released from the military in the past 18 months.
  • Your Trade Adjustment Assistance certification letter and/or petition number, if you are filing for Trade Adjustment Assistance Benefits
  • The name and local number of your union hiring hall, if you obtain your work through a union hiring hall
  • Your bank routing number and checking/savings account number, if direct deposit is desired
  • A telephone number where you can be reached during normal business hours, 8am - 4:30pm Mon-Fri
  • The information you provide will be used to determine your eligibility for Unemployment Compensation benefits. The law provides penalties for making false statements to obtain unemployment benefits

How Do I File For Alabama Unemployment Benefits?
To file a new unemployment claim or re-open an existing claim online, or call 866-234-5382

To file weekly claim certification online, or you can call in your claim.

  • Montgomery local area 334-954-4094
  • Birmingham local area 205-458-2282
  • Other areas 800-752-7389

  • To inquire about your unemployment compensation claim or reset PIN call 800-361-4524
  • Questions concerning debit cards call 334-353-9084
  • Questions concerning an unemployment compensation overpayment call 334-242-8800
  • Questions concerning Trade Readjustment Allowance or Trade Adjustment Assistance training programs call 334-242-8635
  • Questions concerning employer filed partial unemployment claims call 334-242-7953
  • To request UC-relatedposters, Employer Handbooks, or copies of lost documents or past work history call 334-242-8945
  • Employer questions concerning Notice of Separation and Determination call 334-242-8620
  • Questions concerning Out-of-State unemployment claims call 334-242-8625
  • Questions concerning Employer Tax Account numbers call 334-242-8830
  • Questions concerning delinquent notices, liens, or garnishments call 334-242-8065
  • Employer questions concerning Experience Rating, Benefit Charging, Power of Attorneys or Tax Rate Notices call 334-242-8888
  • Employer questions concerning Quarterly Reports, including copies of past reports call 334-242-8075
  • Questions regarding re-certifications of taxable wages or proof of payment (940C) call 334-242-8674
  • Questions concerning 1099-G forms call 334-242-8960
  • Claimants approved for direct deposit with questions concerning direct deposits of unemployment compensation benefits call 334-242-8960
  • Questions regarding unemployment compensation appeals go to the Hearing and Appeals Section online at
  • You can file your Alabama unemployment claim online at
  • To view the official Alabama Unemployment Handbook online,

Calculating unemployment benefits and how long do unemployment benefits last?
Payments for unemployment benefits can vary from state to state, but calculating how much you will receive is simple enough to figure out for yourself. Most states determine weekly benefits using the base period quarter in which wages are highest, called the High-Quarter Method. The remaining states might use multiple methods based off the Annual-Wage Method to the Average-Weekly-Wage Formula. Because the High-Quarter Method is the most common method of computing benefits, you may be able to use this to help you determine your unemployment benefits.

How can I estimate my unemployment benefit amount?
The period that the wage earner worked closes to full time is called the high quarter. This is the period in which wages were the highest. Take the amount earned during that quarter and divide by 13, which is the number of weeks in a calendar quarter. The state determines the percentage of that wage that will be replaced. The weekly wage is divided and the weekly benefit is calculated based on the weekly wage. Depending on the state you live in, the benefit amount may replace one half of the average weekly earnings.

How long do unemployment benefits last?
After the unemployment benefits have been calculated, your state will determine the duration of benefits. Several states establish uniform durations of 26 weeks for all workers who meet qualifying wage requirements, while other states have the flexibility to assign benefits lasting anywhere from 26 to 30 weeks.

This page provides general information about applying for Alabama unemployment benefits. The eligibility requirements in Alabama may change from time to time, we highly recommend that if you cannot find the information you are looking for on this page that you contact the Alabama unemployment office. They should be able to assist you with your questions or issues about your unemployment claims.