Massachusetts Unemployment Department

The department in this state that handles unemployment insurance is called Massachusetts Unemployment Assistance. If you have questions or issues about filing a new or weekly unemployment claim, they should be able to assist you. We provide the contact information for the Massachusetts Unemployment Department below including the location, phone number and government website where you can find out how to file your claims, report fraud, find a job for employees and help businesses grow for employers. We also provide the information on how to file for MA unemployment online and file for unemployment over the phone.

If you lost your job at no fault of your own, then it is important to file your claim right away. If determined eligible, you will receive your first benefit payment in the form of a paper check approximately 3-4 weeks after applying for benefits. After your first payment, you will receive benefits via the debit card unless you set up for direct deposit to a checking or savings account. At the time of filing you will need information including your Social Security number, birth date, home address, email address (optional), and phone number. You also need information about your employment history from the last 15 months, including the names of all employers, plus addresses and phone numbers. Reasons for leaving those jobs, work start and end dates, recall date (if you were laid off but have a set date to return to work) and more. To see if you are eligible to receive these benefits and what additional information is needed when applying, find out how to file your Massachusetts unemployment claim. As a reminder, unemployment insurance benefits are taxable. You must report any unemployment benefits you receive as part of your gross income on your taxes.

  • Unemployment Department Location
  • Massachusetts Unemployment Assistance
    19 Staniford St.
    Boston, MA 02114

  • Unemployment Claim Phone Number
  • To file for MA unemployment benefits over the phone, call 617-626-6800.

  • Unempoyment Claim Online
  • The easist way to file your claim is through their online system. To file for MA unemployment online, click here.